When we started looking into colour copiers we weren’t even sure we needed one. Now we couldn’t do without it. Ricoh South promised a great copier solution and they’ve kept delivering on that promise, time after time.
We’re in the business of helping create and enhance images, so it is extremely important to us that our marketing material matches our values. Ricoh South offer the full package and go beyond the call of duty to provide us with a print solution fit for our exact needs.
To ensure we could get the most from the system, Ricoh South consulted with our business management software provider. They also demonstrated a great knowledge of our graphics programmes and what is required for quick and easy printing.
The ongoing support from our account manager Quinton has been superb. Any time we have needed help, we simply make one phone call and the problem has been resolved promptly and without fuss.
Our industry demands colour accuracy and crisp images so Ricoh South ensured the colour matching was perfect. We’re now able to do all our colour printing of marketing materials in-house.
We are also able to print short runs of brochures matched to specific customers, which means no more wasteful bulk printing. In turn this saves us money and, more importantly, our marketing quality and timeliness has improved.
Overall, the Ricoh South team are more than just suppliers. They are truly great guys to do business with and we look forward to continuing our business partnership with them as we watch them grow and reap well-earned success.